I’m sorry to hear about your poor experience with your previous Managed Service Provider (MSP). It could be due to various factors, such as communication issues, poor service quality, inadequate resources, and a misalignment of expectations and provided services.

There are multiple online resources available for managing your small business IT needs. These resources include technology blogs, online courses, and active tech communities.

Storing your business files in the cloud can provide robust security, but it’s important to practice strong password protection, enable multi-factor authentication, limit access to sensitive data, and regularly update and backup your files to ensure data safety.

During an IT emergency, we are an invaluable asset. We offer 24/7 support, ensuring swift response and expert problem resolution, minimizing downtime and relieving your team of crisis management stress.

Relying on a non-professional for your business IT needs may pose risks such as inadequate troubleshooting, system downtime, and weak cybersecurity defenses. Professional Managed Service Providers (MSPs) offer comprehensive support, industry expertise, 24/7 support, and a broad understanding of cybersecurity and compliance issues.

An antivirus is essential for computer protection, but it cannot fully secure your systems. Advanced threats require a multi-layered approach to cybersecurity beyond antivirus software.

A Managed Service Provider (MSP) performs various tasks behind the scenes to ensure the smooth and secure operation of your IT systems. These tasks include continuous network monitoring, issue resolution, system updates, cybersecurity measures, data backup, disaster preparedness, strategic IT advice, and staying up-to-date with technology and threats.